Effective Date: August 16, 2025
Company: 360immerse Inc.

At 360immerse Inc., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details when you request services or make payments.
• Project Information: Property addresses, access details, and media assets related to the services we provide.
• Website Information: Technical details such as IP addresses, browser type, and cookies when you visit our website.

2. How We Use Your Information

Your information may be used for the following purposes:

• To provide and deliver our real estate media services.
• To communicate with you regarding bookings, invoices, and project updates.
• To improve our services and website functionality.
• To comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information only in limited circumstances:

• With third-party service providers (e.g., payment processors, hosting platforms) who assist in our business operations.
• When required by law, regulation, or legal process.
• With your consent, if you request us to share specific project deliverables with third parties (e.g., real estate brokerages).

4. Data Security

We take reasonable precautions to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or method of storage is 100% secure.

5. Data Retention

We retain project files, media, and client records for as long as necessary to provide services or as required by law. Clients may request deletion of personal data, subject to legal or contractual obligations.

6. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve functionality and user experience. Cookies can be disabled in your browser settings, but some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Your Rights

As a Canadian resident, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your information, subject to legal obligations.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.